Sunday, 12 August 2012

Walkins for -non Voice Live Chat Support (US Shifts)

DesignationWalkins for -non Voice Live Chat Support (US Shifts)
Job Description
-To provide timely and effective resolutions to customers queries through chat and E-mail.
-To achieve the productivity target
-Ability to handle multiple chats effectively with a good typing speed.
-Assist online customers to navigate through various activities such as purchase processes, making online payments etc.
-Provide customer service with the human interface, identify and understand customer needs
-Ensure in time feedback to the customers with the help of effective assessment
-Ability to provide effective and achieve 100% customer satisfaction

I nterested&eligible candidates can walk in for an interview at :

Venue : iEnergizer,A-37,
              Sector 60 Noida,
              Uttar Pradesh 201301.
Date : August  13th - 14th.
 Time :12 noon -5pm

Contact person : Anisha ,Aparna ,Jyoti
Contact Number: 8010669923,8285513654,9910218812
Desired ProfileExcellent Verbal & Written communication skills in English
-Prior Exp in Chat support or Email Support would be an addded advantage
-Fresher /Under Graduate/Graduate can also apply
-Enthusiastic, proactive and pleasing personality
-Basic computer knowledge is a must
-Willing to work in 24*7 Shifts
Experience0 - 2 Years
Industry TypeBPO, Call Centre, ITeS
RoleAssociate/ Senior Associate -(NonTechnical)
Functional AreaITES, BPO, KPO, LPO, Customer Service, Operations
EducationUG - Any Graduate - Any Specialization, Graduation Not Required
PG - Any PG Course - Any Specialization, Post Graduation Not Required
Compensation:INR 2,00,000 - 3,00,000 P.A
LocationNoida
Keywordsvoicebpoinboundoutboundfresher
ContactAnisha ,Aparna ,Jyoti
Granada Services Pvt Ltd
A-37, Sector-60
NOIDA,Uttar Pradesh,India 201301
Telephone8010669923,8285513654,9910218812
Emailanisha.bhadauria@ienergizer.com,jyoti.sharma@ienergizer.com
Websitehttp://www.ienergizer.com
Job Posted12 Aug

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