B.com / B.sc / MBA - Freshers Walkin Interview - July 27/28/30/31
by Congruent Solutions Pvt Ltd in Chennai
Experience: 0 to 1 yrs. | Opening(s): 3Posted on: 26 Jul
Job DescriptionSend me Jobs like this
"Business Support Services: Administering people policies, related benefits and providing executive support.
1. To perform tasks as per process documentation (receive input and process to generate suitable output such as letters, calculations, update database as required)
2. To maintain detailed audit trails for all activities, and maintain effective documentation with regard to each case
3. To support other team members (e.g. new recruits) coaching and enabling them to deliver expected service to the scheme members
4. To be involved in running service and process improvement projects within the team giving tangible benefits to the organization
5. To keep process documentation up to date and to ensure any changes are reviewed and authorized by the Process Lead / Team Leader
Salary:
Not Disclosed by Recruiter
Industry:
BPO, Call Centre, ITeS
Functional Area:
ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:
Voice
Role:
Associate/ Senior Associate -(Technical)
Keyskills:
Desired Candidate Profile
Education:
(UG - B.Com - Commerce, B.Sc - Any Specialization, Computers, Maths, Physics, Statistics) OR (PG - MBA/PGDM - Finance, M.Com - Commerce, M.Sc - Maths, Physics, Statistics)
Years of Experience : : 0 - 1 years of experience in any KPO International
Good Communication Skills both verbal & written
Experience & Knowledge of MS Excel
Line of Business:
US Retirement Plan (401k) Recordkeeping. We support clients in maintaining accounts, transaction & payroll processing, Compliance testing and other back end operations of retirement plans.
Achieving the process defined SLAs and volume targets
Strict adherence to non disclosure of client information by preserving client confidentiality
Taking active participation in process improvements and automation
Ensure Quality Control standards that have been set are adhered to
Excellent organizational skills with ability to identify and prioritize report requests based on Turn Around Time
Completing assigned responsibilities within timelines
Company Profile
Congruent Solutions Pvt Ltd
Congruent Solutions Pvt Ltdwww.congruentsolutions.com
Congruent Solutions Pvt Ltd is a SEI CMMi Level 5 compliant and ISO 9001:2008 certified Information Technology and Business Support Services Company having its operations in US, UK, Europe and Singapore with Delivery Centers in Alabama - USA and Chennai - India.
Our service offerings include Application Development, Maintenance and Re-engineering Services focused around the ISV's, Retail, E Learning and Healthcare verticals. In Business Support services - we are a leader in providing pension plan administration services for TPA's and Plan providers for both Defined Contribution and Benefit Plans.
We have deep expertise in developing web applications using Microsoft, Java & Open Source technologies and implemented solutions across Fatwire, Liefray, Drupal & MOSS platforms. Our emerging technologies division has delivered mission critical applications in Mobile Applications and Cloud Computing.
We are a Microsoft Gold Certified partner, Services Partner for Fatwire and a Development Partner for Curriki.
Specialties
IT and BPO services for the Retirement Services Industry
If you are interested, kindly walk-in between 11am and 4pm with your updated CV to our Company and also mail your CV to vadivel.s@cspl.com
Contact Details
Contact Company:
Congruent Solutions Pvt Ltd
Email Address:
Reference Id:
BSS - PA
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