Team Leader, Stepingstone corporate services Pvt Ltd

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Team Leader, Stepingstone corporate services Pvt Ltd

Posted: 27-Jul-2012

Job Details

• Area of WorkCustomer Service (Domestic)
• IndustryBPO / Call Center
• LocationNoida
• Experience0 - <1 Yr
• SalaryRs 1.0 - 1.5 Lakh / Yr To Rs 1.5 - 2.0 Lakh / Yr

 

 

Job Description

Job Description: Interaction with client to resolve issues and to handle client expectations
Ensure all SLAs are met on a regular basis
Timely escalation of key issues
Managing Teams
Suggest and Monitor Efficiency.
Desired Candidate Profile: - Should have experience of Team Leading from BPO.
- Monitor team performance, productivity and service levels.
- Ensure systematic feedback to team members on their performance. Freshers and candidates not having exp as an  team leader need not apply. For Interview call nazia@01203892337  or walkin at C-222,Ist floor,Sec-63 Noida