Walkin for Remote Technical Support Engineer on 28th & 29th July - 5 Opening(s)

CAREERS

GLOPORE IMS is a global IT Service Management (ITSM) company, which consistently delivers ITSM Excellence to its clients, through combination of Process/IT Operations Excellence and Technology automation. GLOPORE IMS?s IT Infrastructure Management Services (IMS) enables its clients to integrate Business/IT strategy with internal IT operations, optimize cost, increase service quality levels and enhance productivity which helps enterprises to focus on their core business. GLOPORE IMS is headquartered in Bangalore with global presence in Boston, Dubai, Singapore and Sydney.GLOPORE IMS offers unique mix of both Professional and Managed Services including ITIL? ITSM Information Security Trainings and Consulting Services, IT Service Lifecycle Management, Enterprise IT Service Desk and Remote Monitoring and Management of IT Infrastructure. For more information about GLOPORE IMS, please visit http://www.gloporeims.com/. Designation Walkin for Remote Technical Support Engineer on 28th & 29th July - 5 Opening(s) Job Description Roles & Responsibilities: Provide technical support to the clients via E-Mail, phone and other electronic medium. Remote configuration of clients computers\ Laptops, Applications etc. Obtain general understanding of OS and application operations related to company offered services.  Identify and correct/ advise operational issues of clients computers. Able to work independently and efficiently to meet deadlines. Able to answer promptly on support related emails, phone calls and other electronic communications. Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers. Incase the above profile matches your interest please walkin with your latest resume and payslip as per the below schedule. Please carry a copy of the job post. Dates: 28th & 29th July 2012 Timings: 10 AM to 5 PM Venue: GLOPORE IM Services Pvt. Ltd. SLN Arcade, # 595, 2nd & 3rd Floor, 15th Cross, 1st Phase, J.P Nagar, Bangalore - 560078. Land Mark: Near by Puttenahalli circle uncer pass & Hotel Nandini. To find route map, please go through the link: http://maps.google.com/ Desired Profile Skills Required: Customer Support/ Technical Support Service Skills. Advance knowledge of Windows\Mac\Smart Phone, Desktops, Peripherals and Networking.  1+ years of relevant work experience (International technical support). Strong command on verbal and written English. Strong hold on local languages Hindi, Kannada & (preferably Punjabi). Self motivated, detail-oriented and organized professional. Interpersonal & presentation skills. Typing proficiency: 40-60 wpm. Willingness to work in 24/7 Environment. Experience 1 - 3 Years Industry Type IT Hardware, Networking Role Customer Support Engineer/ Technician Functional Area IT Hardware, Technical Support, Telecom Engineering Education UG - Any Graduate PG - Any PG Course, Post Graduation Not Required Compensation: Best in the Industry Location Bengaluru/Bangalore Keywords remote, technical support, RIM, technical support engineer, IT help desk, IT helpdesk Contact Recruitment Team GLOPORE IMS  Telephone 080-33180000-6 Email kgatty@gloporeims.in Website http://www.gloporeims.com/ Job Posted 26 Jul Reference Walkin-RTSE-712