Walkins for -non Voice Live Chat Support (US Shifts)

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iEnergizer is one of the most progressive International Call Centers in Asia Pacific region, located in Noida near New Delhi, India. It undertakes Business Process Outsourcing (BPO) projects in voice based & web based processes as well as provides back office support in Finance, Banking , HR , Claims processing - Insurance, Healthcare etc to leading Fortune 500 companies around the world. iEnergizer makes use of the latest state-of-the-art infrastructure with world class standards in networking like earth station, IPLCs to provide instant connectivity to it's global customers through calls, e-mails, chat etc. Since its inception, iEnergizer has delivered on a business strategy that focuses on selected customer service based, process oriented industries. While defining its business charter, iEnergizer compared the operational background of its key management talent against top industry verticals and aligned itself with those most suited to benefiting from the iEnergizer value proposition. Designation Walkins for -non Voice Live Chat Support (US Shifts) Job Description -To provide timely and effective resolutions to customers queries through chat and E-mail. -To achieve the productivity target -Ability to handle multiple chats effectively with a good typing speed. -Assist online customers to navigate through various activities such as purchase processes, making online payments etc. -Provide customer service with the human interface, identify and understand customer needs -Ensure in time feedback to the customers with the help of effective assessment -Ability to provide effective and achieve 100% customer satisfaction I nterested&eligible candidates can walk in for an interview at : Venue : iEnergizer,A-37,               Sector 60 Noida,               Uttar Pradesh 201301. Date : 31st July 2012-4th August 2012 Time :12 noon -5pm Contact person : Anisha ,Aparna ,Jyoti Contact Number: 8010669923,8285513654,9910218812 Desired Profile Excellent Verbal & Written communication skills in English -Prior Exp in Chat support or Email Support would be an addded advantage -Fresher /Under Graduate/Graduate can also apply -Enthusiastic, proactive and pleasing personality -Basic computer knowledge is a must -Willing to work in 24*7 Shifts Experience 0 - 2 Years Industry Type BPO, Call Centre, ITeS Role Associate/ Senior Associate -(NonTechnical) Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations Education UG - Any Graduate - Any Specialization, Graduation Not Required PG - Any PG Course - Any Specialization, Post Graduation Not Required Compensation: INR 2,00,000 - 3,00,000 P.A Location Noida Keywords voice, bpo, inbound, outbound, fresher Contact Anisha ,Aparna ,Jyoti Granada Services Pvt Ltd A-37, Sector-60 NOIDA,Uttar Pradesh,India 201301 Telephone 8010669923,8285513654,9910218812 Email anisha.bhadauria@ienergizer.com,jyoti.sharma@ienergizer.com Website http://www.ienergizer.com Job Posted 31 Jul