Admin Executive/ MIS Executive - Walkins
by Sodexo Food Solutions India Pvt. Ltd. in Noida, Delhi, Delhi/NCR
Experience: 1 to 3 yrs. | Opening(s): 20Posted on: 19 Jul
Job DescriptionSend me Jobs like this
Interested candidates kindly come to following venue on 19th & 20th July 2012 10.30 am to 4.00pm
Sodexo India On-Site Service Solutions, B-21, 2nd & 3rd Floor, Sector-58, NOIDA, Uttar Pradesh - 201008
Sodexo India On-Site Service Solutions, B-21, 2nd & 3rd Floor, Sector-58, NOIDA, Uttar Pradesh - 201008
Experienced Required: 6 month to 3 years
Key Result Areas:
-Responsible for managing, coordinating and monitoring the smooth operations of the Front Office, Guest Relations, Business Center, Helpdesk and Events.
-Coordinate work to fit daily schedule in collaboration with all departmental executives.
- Develop and maintain excellent relationships with the client on site as well as practice excellent teamwork and support for the other members of the service
- Ensure that high quality of service is carried out promptly according to Sodexo India standards
- Identify client needs and expectations and ensure client satisfaction
- Deal professionally with customer feedback
- Actively monitor and handle complaints
- Prepare monthly reports for Front Office, Guest Relations, Business Center, Helpdesk and Events respectively for Client review
- Responsible for training of the staff.
- Prepare duty rosters and schedules for staff involved in all activities.
- Train and monitor new hires in daily front desk processes and operations
- Coordinate conference and meeting space allocation based on needs and handle event planning issues
- Ensure that the Media Center and the Reception area is appropriately set at all times, as per the standards, which includes the cleaning, set-up arrangements and the technical requirements for any particular event.
- Hosting of an event, Greeting the Employees/ Guest on arrival and ensuring the smooth functioning of the Event
- Ensure that the Guest/ Clients are comfortable at all times and solve queries or provide appropriate information to them on request.
- Conduct regular monthly meetings with members of the Front Office and Communication Team to address current initiatives, projects and long term goals.
- Monitor guest satisfaction processes, and respond to guest concerns, and inquiries.
- Identify client needs and expectations and ensure client satisfaction
- Deal professionally with customer feedback
- Actively monitor and handle complaints
- Prepare monthly reports for Front Office, Guest Relations, Business Center, Helpdesk and Events respectively for Client review
- Responsible for training of the staff.
- Prepare duty rosters and schedules for staff involved in all activities.
- Train and monitor new hires in daily front desk processes and operations
- Coordinate conference and meeting space allocation based on needs and handle event planning issues
- Ensure that the Media Center and the Reception area is appropriately set at all times, as per the standards, which includes the cleaning, set-up arrangements and the technical requirements for any particular event.
- Hosting of an event, Greeting the Employees/ Guest on arrival and ensuring the smooth functioning of the Event
- Ensure that the Guest/ Clients are comfortable at all times and solve queries or provide appropriate information to them on request.
- Conduct regular monthly meetings with members of the Front Office and Communication Team to address current initiatives, projects and long term goals.
- Monitor guest satisfaction processes, and respond to guest concerns, and inquiries.
Key Competencies:
- Excellent Customer Service & Client Relation
- Problem Solving abilities through innovative thinking
- Excellent communication skill
- Excellent Grooming
- Leadership Skill
- Computer skill in excel & word and other ERP
- Excellent Customer Service & Client Relation
- Problem Solving abilities through innovative thinking
- Excellent communication skill
- Excellent Grooming
- Leadership Skill
- Computer skill in excel & word and other ERP
Salary:
Not Disclosed by Recruiter
Industry:
Facility Management
Functional Area:
Executive Assistant, Front Office, Data Entry
Role:
Stenographer/ Data Entry Operator
Keyskills:
Desired Candidate Profile
Education:
Please refer to the Job description above
(UG - Any Graduate - Any Specialization) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required)
Company Profile
"Sodexo in the world'
Key figures (as of August 31, 2011)
16 billion euro consolidated revenue
413,000 employees (including acquisitions made between August 31 and December 31, 2011)
22nd largest employer worldwide (ranking as of August 31, 2011)
80 countries
33,400 sites
50 million consumers served daily
9 billion euro market capitalization (as of January 26, 2012)
About Sodexo
Sodexo in India
Sodexo On-site Service Solutions has a direct link to services in India back to 1966. Recognized as a strategic partner, Sodexo has consolidated its position by providing a range of Quality of Daily Life Solutions for clients, their employees and visitors in the corporate, education, healthcare and remote sites segments. Delivering more than 100 different food and facilities management solutions to more than 1,000 sites, Sodexo is a market leader in India in terms of revenue, consumers served and employees retained.
Sodexo Motivation Solutions launched operations in 1997. Sodexo Motivation Solutions is a market leader by far, delivering solutions through Employee Benefits and Incentives & Recognition services, including Meal Pass, Electronic Meal Card and Gift Pass.
Sodexo, world leader in Quality of Daily Life Solutions
Quality of Life plays an important role in the progress of individuals and the performance of organizations. Based on this conviction, Sodexo acts as the strategic partner for companies and institutions that place a premium on performance and employee well-being, as it has since Pierre Bellon founded the company in 1966. Sharing the same passion for service, Sodexo's 413,000 employees in 80 countries design, manage and deliver an unrivalled array of On-site Service Solutions and Motivation Solutions. Sodexo has created a new form of service business that contributes to the fulfillment of its employees and the economic, social and environmental development of the communities, regions and countries in which it operates."
Key figures (as of August 31, 2011)
16 billion euro consolidated revenue
413,000 employees (including acquisitions made between August 31 and December 31, 2011)
22nd largest employer worldwide (ranking as of August 31, 2011)
80 countries
33,400 sites
50 million consumers served daily
9 billion euro market capitalization (as of January 26, 2012)
About Sodexo
Sodexo in India
Sodexo On-site Service Solutions has a direct link to services in India back to 1966. Recognized as a strategic partner, Sodexo has consolidated its position by providing a range of Quality of Daily Life Solutions for clients, their employees and visitors in the corporate, education, healthcare and remote sites segments. Delivering more than 100 different food and facilities management solutions to more than 1,000 sites, Sodexo is a market leader in India in terms of revenue, consumers served and employees retained.
Sodexo Motivation Solutions launched operations in 1997. Sodexo Motivation Solutions is a market leader by far, delivering solutions through Employee Benefits and Incentives & Recognition services, including Meal Pass, Electronic Meal Card and Gift Pass.
Sodexo, world leader in Quality of Daily Life Solutions
Quality of Life plays an important role in the progress of individuals and the performance of organizations. Based on this conviction, Sodexo acts as the strategic partner for companies and institutions that place a premium on performance and employee well-being, as it has since Pierre Bellon founded the company in 1966. Sharing the same passion for service, Sodexo's 413,000 employees in 80 countries design, manage and deliver an unrivalled array of On-site Service Solutions and Motivation Solutions. Sodexo has created a new form of service business that contributes to the fulfillment of its employees and the economic, social and environmental development of the communities, regions and countries in which it operates."
Contact Details
Recruiter Name:
Akarshan Verma
Contact Company:
Sodexo Food Solutions India Pvt Ltd
Address:
Sodexo India On-Site Service Solutions B-21, 2nd & 3rd Floor, Sector-58 NOIDA,Uttar Pradesh,India 201008
Email Address:
Reference Id:
FOE
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